Why Women Are the X-Factor in the New Working Environment

New ways of working and leading are desired in today’s business environment.  In order to succeed in that system, organizations will need two fundamental sets of skills. The first being digital skills for which many organizations are actively hiring software developers, data scientists and analysts, experienced designers, and people with critical digital skills. The second skill set, however—is just as important: human-centred skills in areas such as communication, collaboration, motivation, emotional intelligence, creativity, and imagination.

The onset of the COVID-19 pandemic, its economic disruption and uncertainty, has only underscored the need for these skills. Over the next decade, these leadership skills will become must-haves as traditional, top-down approaches decline in the face of fast, highly collaborative, agile organizations. Nonetheless, today’s leaders will have to navigate uncertainty and comprehend the needs and challenges of various stakeholders in the ever-changing scenarios. Leaders must be empathetic and able to encourage others, inspire teams, develop relationships, and learn with humility, in a business world with increasingly differentiated, multi-functional teams that operate independently.

A NEW LEADERSHIP MODEL

While algorithms can perform standardised processes and make straightforward decisions much faster, cheaper, and more accurately than humans, other skills – which only humans can leverage, such as empathy, imagination, and judgment—are essential for complex problem-solving.

That’s why, in today’s agile organisations, leaders don’t just issue orders based on their own expertise or experience instead, they identify a problem and then support autonomous teams that do the actual work of solving that problem. Such leadership necessitates a level of vulnerability, such as someone who encourages and supports people who have better knowledge about a given subject than their superiors and are more likely to find a solution. 

Then, the question arises – How can women leaders contribute to this change? Something that many people already know – women tend to be highly empathetic, with strong emotional intelligence, active listeners who solicit ideas, collaborate, share credit, and change course when necessary. It has also been observed that when there are more women on a team, the collective intelligence of the groups tend to increase. Moreover, gender-balanced teams are how diverse leadership teams boost innovation than their competitors, and perform better. While empathy and relationship-building skills appear to be uncommon among leadership candidates, most organisations will find them in their own untapped pools of women employees and managers.

GROWING EVIDENCE OF WOMEN’S ABILITY TO LEAD IN THE NEW WAYS

Empirical evidence suggests that many of the essential leadership qualities are more likely to be displayed by women.  For example, a recent study published in Harvard Business Review found that women in leadership roles were ranked higher than men in a variety of key competencies, such as encouraging and motivating others, building partnerships, cooperation, and teamwork.

When looking at more granular skills, researchers from a German university discovered that women, in general, can accurately decipher emotions from people’s faces. Another research discovered that women are better at reading body language than men. According to a third study, men detect subtle signs of emotion like depression just around 40% of the time, while women can notice them 90% of the time. Furthermore, a study published in the journal Science found that having more women on a team improved the collective knowledge of the groups. Rather than attempting to dominate a conversation or a task, women are more likely to consider others, elicit feedback, listen actively, and take turns contributing. As a result, women-centric organizations have become more collaborative and better able to tap into the potential.

For organizations that understand the need to work and lead in new ways, and the imperative of diversity, the message is clear: workplaces need to identify people with these skills and put them in leadership roles. That was true even before COVID-19, but the pandemic has emphasised the relevance of empathetic, collaborative leadership. Companies that wish to reap the benefits of these leadership skills must increase their efforts to recruit, retain, and encourage women.

About the Author:

Payal Singh, a Production Engineer by qualification is currently pursuing MBA (Analytics) from IIM Kashipur.  She is a part of  Team Insite- Admission Support Body at the prestigious institution. You can connect with her on Linkedin.

Never Give Up: From an Average Guy to an Inventor!

It is a true story of mine.

(I had just graduated from my college. The company, I was about to join, had deferred my joining due to the ongoing adverse business conditions. It was very sad & distressing. I needed money. I looked for some other opportunities & with the help of a friend of mine, I secured a temporary role at PepsiCo R&D Center for about 2 months)

July 16, 2015. DLF Cyber City, Gurugram, India. (My First Day at Pepsico, GVIC)

There was a cluster of tall buildings all around. I was not exactly a city boy. I could sense the hustle & bustle of city (read corporate) life, the very moment I came out of Metro Rail. I was literally amazed. Sun shining bright in early morning & reflection of sun-rays from all around by glass panes. I had dreamt of living this life, It was coming true.

Before I could walk further, the sole of my shoe got broken, it was already in withered condition and I had also misplaced my foot over the pavement.

Somehow, I managed & as per the directions received by security guards, I reached the final venue. I was interviewed by a Senior Analyst at the company. He told me, that I had to come up with some solution for the problem, that one of their products was struggling with. Then & Then only, I could join the position, as I was told by him.

I said to myself, What?

I was not able to understand the problem properly & he was asking me to come up with a solution. Also, the problem was a bit related to Electronics & I was a Mechanical Engineer.

I asked myself, what other options did I have?

Answer Came: None.

Then, within a fraction of second, I replied with a big Yes.

Back then, my English Speaking skills were not good. But, it was the first time that I wasn’t afraid to try. I tried. I did better than my expectation & phobia of English speaking.

But then the real struggle started.

I come from a very weak economic background. I had only two shirts & two pants, which I had to wear on alternate days. The office location was around 65 Km from my home. I could use public transportation only. It took 5 hours a day for both ways journey.

My typical day was:

5:00 AM: Leave the Bed | 6:05 AM: Local Train | 7:20 Am: Delhi Metro | 8:20 AM: Sikandarpur | 8:50 AM: Reached Office

6:00 PM Left Office | Same way Back to home, around 9:30 PM & 11:00 PM: To bed.

I had to walk 8 Km in between to save some 40 Rupees a day.

It was frustrating sometimes, I used to cry during rainy nights & blame my conditions and the struggle that I had faced since childhood. But my Mother always supported me and I never gave up. I kept pushing myself.

I didn’t even take a single day leave when I was allowed to take 3 per month.

I made sure, I completed the task given.

Not only did I come up with a solution in 2 months but also prepared a white paper for PepsiCo. Then, It was sent for Patent Approval. During this period, I also undertook many tasks which I was not supposed to do. But I excelled in them also & came up with excellent results.

Yes, I blamed many things but when I worked, I made sure nothing to come in between me & my work.

Giving up was never an option & will never be.

Interesting Part: What did I get in return in this short period of 2.5 months?

(I received this mail a few days back that the white paper (which I filed back then) has been successfully published as a Patent & is listed on the Google Patent’s Site. I just can not express the emotions I underwent. I was smiling. I was all in tears. It was the result of all those hours that I had put in. Every single second, that I traveled to and fro. I hope you can relate to me.)

~ Now, I’m also awarded a title: Inventor!

~ I’m not an intelligent person. I’m an average guy. But, what makes me unique is: I never give up, I work hard. That’s all.

I’m still an average guy! 🙂

~ VST

This article is written by Vishvendra Singh Tomar, PGP Batch 2018-20, IIM Kashipur